LBCC Earns Top-ten listing from Center for Digital Education

Linn-Benton Community College earned a top-ten ranking from the Center for Digital Education, tying for fourth place across the nation.

The center's annual Digital Community Colleges Survey asks community colleges across the country to share their education tech initiatives.

LBCC's Admission and Registration office was recognized for its work using Laserfiche processing and Infusionsoft communications programs to help streamline processes and communicate with students more efficiently.

The Laserfiche program helped the college streamline its transcript evaluation process, cutting evaluation turn-around time from an average of six to eight weeks down to one week. Students receive automatic email notifications when their transcripts have been received and evaluated.

Laserfiche is also used to find un-evaluated transcripts from students who have scheduled new student orientations, adding the transcript to an “urgent” folder and notifying staff of the need to evaluate them.

LBCC’s use of Laserfiche to process late refund and academic standing petitions reduced processing time significantly. The program notifies staff of where a petition or refund is in the workflow, resulting in no more lost petitions or documentation. Students are automatically notified of the outcome via email, and can access their petition online to easily attach support documentation.

The college's Infusionsoft program allows the college to track and corresponding with prospective students, and to uniquely tailor messages around student’s interests. 

Infusionsoft is also used to send important information to new students to help them better prepare for college. In addition to Infusionsoft, Appointmentcore and PlusThis help the college track new student orientation appointments, and are being used to communicate with students via email and text messages.

The winning colleges reflect a comprehensive implementation of technology supporting the educational institution’s operations, as well as serving students, faculty and administrators.

Top-ten colleges will be recognized at a reception held during the American Association of Community Colleges Annual Conference April 9-12 in Chicago.

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